Job Details

Yale University
  • Position Number: 4051047
  • Location: New Haven, CT
  • Position Type: Human Resources

Associate Director, Best Practices

University Job Title: Associate Director 4, Human Resources
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click here to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 221 Whitney Avenue
New Haven, CT 06511
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Human Resources
Total # of Hours to be Works: 37.5

Position Focus:
Reporting to the Associate Vice President, Union-Management and Strategic Initiatives, the Best Practices Associate Director leads a team of unionized and professional staff to provide organizational development consulting, facilitation, mediation, and/or learning and development support on a wide variety of cooperative union-management projects or initiatives. These projects include committees or task forces provided for in labor agreements as well as department-based initiatives focused on improving the culture of union-management relations and/or improving operational quality, efficiency, and effectiveness, team building, or managing change. In addition, this role will be called upon to intervene in conflicts to mediate and to resolve crises, including engaging department management and union leaders in problem-solving.

This role is an exciting opportunity to further Yale's commitment to partnering with its two largest unions, Locals 34 and 35, UNITE HERE, representing more than 5,000 staff. It provides a unique university-wide view and an opportunity to work with university and union leaders on significant challenges and opportunities. This role also will lead the strategic development of Best Practices' functional capabilities, building a second-generation Best Practices capability for the university. The candidate selected for this role will be responsible for developing close relationships with union officials and leaders of Locals 34 and 35 and for working closely with many other Human Resources departments and partner organizations across campus. For example, the Associate Director of Best Practices will work closely with the Labor Relations and Employee Relations departments to support clients or to advance union-management projects. The Associate Director also will work closely with HR's Organizational Effectiveness & Staff Development department to optimize the learning and development and OD resources to support Best Practices programs, and to stay current with Organizational Development and L&D practice. Further, this role will lead and guide the development of union and management skills in cooperation and organizational culture change.

Essential Duties:
1. Partners with senior leadership in policy making; develops and strategically positions human resources goals and objectives to successfully attract, retain, and motivate a highly talented and diverse workforce. 2. Responsible for short- and long term planning for the operation of various human resources functions managed by their staff. 3. Identifies and directs human resources staff and resources to drive financial, operational, and budgetary success within the human resources department. 4. Determines and develops goals for the work of their managerial and professional staff to execute human resources initiatives efficiently and effectively. 5. Directs and monitors work assignments to ensure they are proceeding on schedule and meet the established quality standards. 6. Translates HR Department level goals into functional level goals; writes and approves functional level goals. 7. Guided by HR Department level strategy; anticipates issues; develops new solutions and/ or improved solutions executes changes new and enhanced programs consistent with University goals for maintaining a highly talented and diverse workforce. 8. Recommends, analyzes and suggests policies, procedures and practices for consideration by senior leadership. 9. Directs a staff of exempt and non-exempt employees. 10. May perform other duties as assigned.

Required Education and Experience:
Minimum requirement of Bachelors Degree in Human Resources, Industrial Relations or related field and six years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Confident working with university and union leaders, asserting recommendations and advice, and influencing outcomes.

Required Skill/Ability 2:

Mid/Senior level demonstrated ability leading, consulting to, or participating in a significant way in organizational change initiatives with guiding change methodologies.

Required Skill/Ability 3:

Consulting skills, including diagnosis and designing interventions to match a client's needs and readiness.

Required Skill/Ability 4:

Analytical skills including interpretation of data and metrics to support problem-solving, operational improvement, quality or process improvement, and employee satisfaction and workplace culture.

Required Skill/Ability 5:

Excellent interpersonal communication skills and emotional intelligence with demonstrated ability to intervene in mediating and resolving conflicts. Self-starter with excellent project management and organizational skills.

Preferred Education, Experience and Skills:
Master's in or specialization in Organizational Development, Organizational Psychology, Industrial & Labor Relations, MBA, or related field. Experience working with unions, preferably in a collaborative union-management environment. Consulting experience.

Drug Screen: No
Health Screening: No

Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement:
Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

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