Job Details

Glendale Community College
  • Position Number: 2098798
  • Location: Glendale, CA
  • Position Type: Human Resources

Employee Benefits Technician

Glendale Community College

Salary: $4,655.06 - $5,132.22 Monthly

Job Number: 00647-2020

Location: Glendale, CA

Department: Controller

Closing: 12/10/2020 5:00 PM Pacific


DEFINITION Assists new, active, retired, and terminated employees with the orientation, selection, change, and contract issues involved in the main District health and welfare benefits including voluntary deductions. Performs computerized clerical tasks concerning financial recordkeeping and reporting. Assists in the interpretation of insurance contracts, laws, and program benefits for academic and classified employees. SUPERVISION RECEIVED AND EXERCISED Supervision is received from the Payroll Supervisor. Provides work direction to lower-level staff. Supervision is exercised over student workers.
40 Hours/Week, 12 Months/Year
Monday - Friday : 8:00 a.m. to 4:30 p.m.

Examples of Duties

Communicates with insurance company representatives clarifying contract and billing issues; resolves discrepancies or disputes working with District employees, companies and broker. Balances invoices with deduction registers; creates billing for self-insured policies; prepare voucher request for payment and mail to company; resolve complex billing errors. Meets with new employees for benefit orientation and enrollment process. Coordinates annual open enrollment; distributes informative material,processes change applications. Processes and maintains records for retiree health benefits. Maintains computerized enrollment records for District medical, dental, vision, life insurance, and various voluntary payroll deductions; reconciles and prepares all payments to appropriate companies. Disseminates information verbally and in writing, maintain records and answer inquires related to District Insurance Plan, COBRA, enrollment procedures, employment procedures, employee eligibility claims and employee coverage changes. Keeps statistical records; report census and other pertinent information to broker. Maintains confidentiality of all insurance and/or medical records. Acts as a District resource person regarding insurance plans and District insurance contracts when necessary. Attends meetings or act as a committee liaison on all matters related to District insurance. Selects, trains, evaluates and maintains schedules of student workers. Perform related duties as assigned.

Minimum Qualifications

Knowledge of: Terminology, procedures, and computation used in financial recordkeeping. Insurance contract language, terminology and billing procedures. Computer software applicable to position duties. Interpersonal skills and interpersonal professional relationships in a multi-cultural environment. Ability to: Communicate effectively in a multi-cultural environment. Operate computer terminal and use various software. Resolve complaints and answer claim inquiries. Generate computer reports; keep accurate financial records; meet deadlines. Interpret District contract provisions. Learn and articulate laws, regulations, and District policy pertaining to employee benefits. Keep confidential records and information. Comprehend and follow written and verbal directives. Interview, train, and provide work direction to student workers. EMPLOYMENT STANDARDS Minimum Qualifications: Five years of responsible employee benefit experience. 10 units of accounting. 14 additional units in business-related courses such as computer science, finance or business administration OR three additional years of experience in working with accounting, financial or statistical records. Computer software experience.

Additional Information
Starting salary is from $4,655.06 to $5,132.22 per month depending upon education and experience. Internal applicants may be initially placed at a higher starting salary as outlined in the CSEA Collective Bargaining Agreement. Fringe benefits, which are subject to change pursuant to negotiations under Section 3500 of the California Government Code, are presently provided and include family and domestic partner medical and dental, two-party vision plan, and employee life insurance.

Application Process
This position requires the following documents to be attached to your online application in order to be considered:
  • Resume
  • Transcripts showing required coursework must be submitted. Unofficial transcripts will be accepted only during the application process. A copy of official transcripts is required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S review service at the time of application.
Your application and any required attachments must be submitted by Friday, January 15, 2021 at 5:00 p.m. Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be considered. Applicants must attach all required documents to the online application. Additional documents not requested in the announcement, will not be reviewed.

The District does not sponsor Visas.

This position is offered contingent upon funding. The district may re-open, re-advertise, or cancel filling this position at any time. Additional openings, for the same position which become available prior to the end of the hiring process may be filled by qualified applicants that applied to this job announcement.

Selection Process
All completed applications and application materials will be screened to ensure that the minimum requirements stated in the job announcement are met. All candidates will be notified by mail or email of their final disposition in the selection process.

About the College
Glendale Community College (GCC) is nestled in the foothills of the San Rafael Mountains, centrally located at the intersection of three major freeways, just ten miles from downtown Los Angeles. Glendale is affectionately known as Jewel City, one of the fastest growing communities in the Southern California region. A vibrant hub of economic activity and cultural diversity; it is an exciting place to work and live!

GCC is recognized throughout the state as a model of shared governance and collegiality. Known for excellence and rigor, we have one of the highest transfer rates to the UC system and other California four-year colleges. Additionally, the college offers a broad range of vocational programs and takes pride in providing outstanding student services and curriculum to help prepare students for success in the 21st Century.

GCC is committed to maintaining an environment which provides opportunities to individuals with a wide variety of talents, experiences, perspectives, and backgrounds. We believe in the importance of diversity amongst our faculty, staff, and student population to better serve the college and surrounding communities.

Equal Employment Opportunity
Glendale Community College District provides all applicants for district employment with equal employment opportunities and provides present employees with training, compensation, promotion, and all other attributes of employment without regard to a person's race, religious creed, color, age, sex, national origin, veterans' status, ancestry, marital status, sexual orientation, medical condition, gender identity or disability.

Applicants who require a reasonable accommodation for the application, testing or interviewing processes should contact the Human Resources Department at the time of application submission.
Thank you for your interest in employment opportunities with Glendale Community College.


Yvette Vartanian Davis, Dr. Armine Acopian, Ann Ransford, Sevan Benlian, and Desiree Portillo Rabinov


To apply, please visit


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