Job Details

Assistant Director of Admissions & Recruitment, Graduate & Executive Education: Haslam College of Business - UTK
Knoxville, TN, United States

Job Identification: 3679
Job Category: Administrative
Posting Date: 07/01/2025
Job Schedule: Full Time
Locations: 1000 Volunteer Boulevard, Knoxville, TN, 37996, US (On-site)

Job Description
The primary responsibility of this position is to design, implement and oversee delivery of admissions and recruitment processes for one or more of the 4+ residential programs offered by the Graduate & Executive Education area of the Haslam College of Business.

In this role, the Assistant Director of Admissions & Recruitment will work actively with internal and external university partners to launch and monitor the complex and inter-connected programs that support recruitment initiatives for future classes. The successful candidate for this position will have specific expertise in the graduate education needs of working professionals as well as digital marketing, sales, and more traditional methodologies of overall admissions and recruitment. The Assistant Director of Admissions & Recruitment works independently on complex issues such as optimizing overall lead flow through outsourced program-specific business development efforts including digital marketing, enrollment advisor support, and general recruitment project management. This position is responsible for the interpretation and application of lead source data and marketing metrics, as well as ensuring its appropriate use in allocating budgets for future recruitment and admissions efforts.


Responsibilities

• Operations:
  • Performs all aspects of coordination and planning for recruitment and admissions processes for programs within the assigned area of responsibility.
  • Plans procedures, processes, services, and systems related to lead generation, alumni lead referral, and overall recruitment processes.
  • Identifies opportunities and develops new initiatives for programs for assigned program(s) within GEE.
  • Reviews policies and requirements to ensure compliance with Haslam branding guidelines and UTK Graduate School admission standards.
  • Identifies and investigates process delays and solves problems with prospective students, program Directors/Managers and UTK Graduate Admissions.
  • Leads the daily operations for assigned program(s) related to recruitment initiatives.
  • Engages in cross-functional training and networking to facilitate adoption of business development methods with proven success in other programs. Modifies methods to drive desired outcomes for recruitment efforts for assigned program(s).
  • Coaches and mentors other program staff and directors in recruitment-related efforts.
  • Researches, identifies, and proposes new opportunities to expand program efforts.
  • Participates in new business development program idea generation, implementation, and evaluation.
  • Promotes business development for the assigned program(s) and works with external constituents to facilitate these efforts.
• Administration:
  • Selects methods, techniques, and evaluation criteria for programs used to support lead generation and other specified GEE objectives, including attainment of enrollment goals.
  • Uses innovative solutions to increase efficiency and/or resolve issues, including modifying program efforts when competing policies and/or objectives are present.
  • Develops marketing plan and related budgets and contracts for review by GEE executive team leadership and submission to the appropriate university office and/or vendor.
  • Ensures the accuracy of submissions on all applications for admission.
  • Leads the development of program-specific messaging in collaboration with program staff and external vendors.
  • Interprets requests for information and/or support by vendors, prospective students, etc. and determines how best to meet these needs, including when and where to submit any needed reports, forms, and/or documents.
  • Investigates and mitigates potential negative impacts of routine challenges related to recruitment efforts. Negotiates terms and conditions if necessary to resolve problems (examples: digital marketing effectiveness, technical issues with CRM or Slate, etc.).
  • Administers contract agreements with key suppliers and works with appropriate parties on any needed corrections.
  • Acts as a liaison between the university and external stakeholders, specifically external business development vendors, prospective applicants, and corporate partners.
• Data Analytics:
  • Gathers, compares, and analyzes lead source and other data to make recommendations for future operations and program efforts.
  • Gathers, analyzes, and synthesizes data to create complex reports such as the weekly admissions profile and lead source reporting.
  • Conducts needs assessments and analysis of work effectiveness such as the CRM lead analysis.
• Financial:
  • Supports development and administers budget for business development efforts.
  • Directs the financial activities related to business development, with final approval by program director.
  • Submits proposals to secure funding.

Qualifications
Required Qualifications

• Education:
  • Bachelor's degree required
• Experience:
  • 3-5 years of experience in admissions, recruitment, or a related field
  • Experience analyzing data and generating reports to inform decision-making
• Knowledge, Skills, Abilities:
  • Demonstrated knowledge of applicable marketing, sales, and admissions and/or recruitment processes.
  • Demonstrated knowledge of the working professional, particularly as it relates to higher education needs.
  • Excellent communication skills through multiple means. (public speaking, writing, and one on one).
  • Analytical skills.
  • Ability to establish and maintain effective working relationships with individuals and groups.
  • Ability to successfully work as a member of a team.
  • Ability to provide work direction to alumni volunteers and peer/support staff.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

• Education:
  • Master's degree preferred
• Experience:
  • 6+ years of relevant experience, or an equivalent combination of education, training, and experience.
  • Experience using recruitment and admissions systems, such as Slate, and familiarity with CRM tools.

Work Location:

• Location: Knoxville, TN
• Onsite

Compensation and Benefits:

• UT market range: 13
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions:

To express interest, please submit an application with the noted below attachments.

• Resume
• Cover Letter
• List of 3 Professional References

About The College/Department/Division:

Haslam offers highly ranked master's programs in multiple fields. The U.S. News and World Report 2024 Best Graduate Business Schools specialty rankings placed Haslam's Supply Chain Management graduate coursework at No. 3 among public institutions and No. 4 nationally, and the Business Analytics graduate coursework made its first appearance in the ranking, debuting at No. 15 among publics and No. 38 overall.

Our master's programming offers students highly ranked curriculum taught by industry experts coupled with networking opportunities and practical experience. A master's degree from Haslam is the next step in advancing your career and becoming an industry leader.

In addition to its highly ranked degree programs, Haslam also offers enriching non-degree Executive Education programs intended to educate, empower and advance established business professionals.

Haslam offers Executive Education courses in supply chain management, aerospace and defense, healthcare and leadership and strategy. Taught by highly regarded instructors who are experts in their respective fields, the Executive Education courses instruct professionals in specific corners of the business world, like healthcare leadership, and in specific professional goals, such as becoming a high-ranking executive.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!


To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3679/?mode=location







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