Job Details

Program Manager - Summer Operations & Recruitment

Position Number: 6962766
Location: Lubbock, TX
Position Type: Student Affairs and Services

Program Manager - Summer Operations & Recruitment
Lubbock
43943BR
University Student Housing

Position Description
Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.

About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College

Major/Essential Functions
Summer Operations (20%)
Assist with summer contracting, customer service, billing and payment collection as directed by supervisor.
Assist in the implementation and maintenance of departmental databases related to summer operations.
Assist with coordination of summer staff training for student and professional staff.
Coordinate the off-campus housing fair each spring in collaboration with supervisor.
Provide support to off-campus housing office initiatives as requested.

Recruitment (30%)
Serve as primary administrator for recruitment processes within Residence Life.
Coordinate all administrative aspects of student staff recruitment & hiring including marketing, scheduling, interviewing, etc. for all student staff positions within residence life including community advisor, student assistant, summer community advisor, summer conference staff and summer guest service specialists.
Coordinate all administrative aspects of graduate staff recruitment & hiring including marketing, scheduling, interviewing, travel, etc.
Collaborate with Administration & Business Services on recruitment efforts for full-time residence life staff including posting on social media, setting recruitment teams, assisting with interviews, etc.
Collaborate with Program Manager - Training & Development on the on-boarding of recruited staff and the transition into training.

Administration (25%)
Provide administrative oversight for area functions including but not limited to budget management, recruitment systems, residential curriculum, payroll approval, Maxient and student of concern reporting, and other departmental databases and systems.
Communicate effectively with internal and external stakeholders particularly related to recruitment and summer operations areas.
Assess and report on effectiveness of area initiatives.
Advise, chair or serve on departmental or ResLife committees or liaison opportunities, as assigned.

Supervision/Advising (10%)
Recruit, train, directly supervise and evaluate summer student staff and ACUHO-I summer conferences interns.
Provide indirect supervision and support to Residence Life Professional and Student Staff, particularly in relation to staff recruitment and summer operations.
Conduct one-on-one meetings with direct supervisees/advisees and indirect staff, as assigned.
Train and advise Residence Life Staff on recruitment expectations, summer operations, and reporting for area initiatives.

On-Call/Emergency Response (15%)
Serve as a member of the Residence Life Leadership On-Call Team throughout the academic year, university breaks, and summer for a residential population of over 8200 students.
Be available on a call-to-duty status to assist with residence hall and campus emergencies.
Communicate appropriately with emergency personnel, University Student Housing, and other campus officials as needed.
Support professional staff in responding to crises and providing follow-up.

Required Qualifications
Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

Preferred Qualifications
Master's Degree in Higher Education, Student Affairs or related field. Two or more years of progressive residence life experience or experience in a field related to the functional area of the position.

Pay Range
$44,500 - $57,900 - $71,200

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.