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University of Alaska Anchorage
  • Position Number: 3581866
  • Location: Anchorage, AK
  • Position Type: Business and Financial Management


Accounts Receivable Technician

  • Job No: 521900
  • Classification:Fiscal Technician 3
  • Grade:Grade 77
  • Work type:On Campus, Staff Full-time
  • Administrative Unit:University of Alaska Anchorage
  • School/Business unit:UAA VCAS Financial Services
  • Location:Anchorage
  • Categories: Business/Accounting/Finance


  • Position Summary:
    The UAA Office of the Bursar serves the university community by managing student accounts and all other university receivables. Our customers are our students and the generous donors and agencies that support them in their educational pursuits. The Office of the Bursar invites applicants for the position of Accounts Receivable Technician. We are looking for someone who is knowledgeable in general accounting who wants to join a fun team, has a willingness to learn, and can provide great customer service. UA provides a generous compensation package that includes excellent benefits including retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and their dependents, and affordable medical, dental, and vision care coverage.

    Duties:
    30STUDENT & OTHER RECEIVABLES PAYMENTS: Receive and post student account and other receivables payments from various external sources, coordinating with other departments as necessary. Ensure compliance with University policies and procedures. Balance $200 cash drawer daily. Prepare reconciliation report and deposit of cash receipts at the end of the day, verifying bank deposit and data entry balances to ensure accurate entries. Reconcile balance sheet accounts quarterly. Receive funds and apply deposits to Wolfcard accounts and reconcile Wolfcard register.Essential 30UNIVERSITY RECEIPTS & DEPOSITS: Review, verify, and post departmental deposits and receivables. Assist departments in researching deposit entries. Research unidentified payments. Process and track returned checks. Review incoming departmental deposits for fund or revenue errors and report discrepancies. Assist in the research of any discrepancies between what is posted between the bank and UAA. Ensure all transactions are processed according to UA Cash Management policies and procedures and Generally Accepted Accounting Principles. Maintain department fiscal records according to established UA retention criteria. Purge records beyond retention schedules. Gather documentation in response to internal and external audit requests.Essential 35CUSTOMER SERVICE: Provide support to the Office of the Bursar Call Center, department email accounts, and lobby check-in system, providing the highest level of customer service and ensuring compliance with the Family Educational Rights & Privacy Act (FERPA). Provide accurate information in a professional manner to students and external agencies inquiring about their account status including charges, credits, adjustments, and payments as well as University, state, and federal policies and procedures. Issue campus ID cards (Wolfcards). Provide support and guidance to other Office of the Bursar team members and other areas of the university as needed. Identify inefficiencies to promote operational excellence and coordinate process improvements of service to students and the University community.Essential 5Maintain department fiscal records according to established UA retention criteria. File daily work and scan records to OnBase. Purge records beyond retention schedules. Gather documentation in response to internal and external audit requests.

    Knowledge, Skills, Abilities:
    • General Accounting knowledge, including use of debits & credits and familiarity with Generally Accepted Accounting Principles (GAAP) and internal controls.
    • Knowledge of bank transactions and cash control methods.
    • Computer skills to include Microsoft Excel & Word, email, web applications, and database.
    • Oral and written communication skills with the ability to communicate professionally and effectively with diverse populations.
    • Organizational and multitasking skills with the ability to independently prioritize and successfully work on multiple projects and tasks simultaneously with interruptions.
    • Ability to work accurately with a high volume and meet deadlines.
    • Ability to provide excellent customer service with tact and diplomacy in confidential matters.
    • Ability to research and resolve problems.
    • Ability to correctly interpret, communicate, and apply policies and regulations to accounts.


    Typical Experience:
    • Cash handling and/or management experience including internal control methods.
    • One year of experience working in a customer service role.


    Required Education or Training:
    One year of college coursework in Accounting and two years of accounting or fiscal experience, or an equivalent combination of education and experience.

    Salary Information:

    This is a full-time, 12-months per year, non-exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 77, based on education and experience.

    Special Instructions to Applicants:

    Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.

    The review process for applications will be begin on October 10, 2022.

    This is an in-person position located on the Anchorage campus. Remote work is not available for this position.

    *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

    The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

    UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

    The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

    Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

    If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.



    Applications Close: Open until filled

    To apply, visit: https://careers.alaska.edu/en-us/job/521900/accounts-receivable-technician







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