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- VA Billing Specialist
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VA Billing Specialist
Position Summary:
The UAA Office of the Bursar serves the university community by managing student accounts and all other university receivables. Our customers are our students and the generous donors and agencies that support them in their educational pursuits. The Office of the Bursar invites applicants for the position of VA Billing Specialist. This position supports the university in managing purchase orders and receivables for educational assistance under Veteran Readiness and Employment (Chapter 31). We are looking for an individual with aptitude and a willingness to learn with on-the-job training. UA provides a generous compensation package that includes excellent benefits including retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and their dependents, and affordable medical, dental, and vision care coverage.
Duties:
15CUSTOMER SERVICE: Provide support to the Office of the Bursar Call Center, department email accounts, and lobby check-in system, providing the highest level of customer service and ensuring compliance with the Family Educational Rights & Privacy Act (FERPA). Provide accurate information in a professional manner to students and external agencies inquiring about their account status including charges, credits, adjustments, and payments as well as University, state, and federal policies and procedures. Provide support and guidance to other Office of the Bursar team members and other areas of the university as needed. Identify inefficiencies to promote operational excellence and coordinate process improvements of service to students and the University community.Essential 5FISCAL RECORDS MANAGEMENT: Maintain department fiscal records according to established UA retention criteria. File daily work and scan records to OnBase. Purge records beyond retention schedules. Gather documentation in response to internal and external audit requests.Essential 80VA SPONSORSHIPS & INVOICING: Develop and foster positive working relationships with Veterans Affairs Department of Vocational Rehabilitation and Employment case managers and benefits-eligible students who wish to utilize educational assistance under Chapter 31. Process authorization requests for tuition, fees, textbooks, and other educational materials charged to the student account. Create agency contracts for authorized charges and invoice the VA for payment. Adjust agency contracts and invoices for changes in registration and other sources of funding, interpreting and applying institutional, state, and federal fiscal policies. Liaise with UAA Military & Veteran Student Services, Bookstore, and other university departments and campuses regarding student accounts, information, benefits certification, and other required documentation for invoicing and account payments. Coordinate with the Cashiering Office for application of payments to the appropriate accounts. Reconcile complex historical agency and balance sheet accounts related to student accounting and third party receivables; ensure charges comply with the contract and have been recorded to the appropriate account; correct as necessary. Analyze and reconcile delinquent agency accounts; initiate appropriate collection activity to obtain payment. Submit quarterly analysis and description of collection efforts of doubtful accounts to supervisor. Provide support to Office of the Bursar team members as needed. Develop and maintain department written policies, procedures and training materials related to agency receivables. Other projects and agencies as assigned.
Knowledge, Skills, Abilities:
- General accounting knowledge, including use of debits & credits
- Oral and written communication skills with the ability to communicate professionally and effectively with diverse populations
- Computer skills, including Microsoft Excel & Word, email applications, web-based portal applications, and database
- Account reconciliation skills
- Ability to work accurately with a high volume and meet deadlines
- Ability to research and resolve problems
- Ability to correctly interpret and apply various policies, rules & regulations to accounts
Typical Experience:
- Two years of relevant accounting or fiscal experience, or an equivalent combination of training and experience
- Experience working collaboratively across departments to accomplish goals
- Professional experience with VA educational benefits preferred, but not required
Required Education or Training:
Bachelor's degree in Accounting or Business with substantial accounting coursework, or an equivalent combination of training and experience in fiscal roles.
Salary Information:
This is a full-time, 12-months per year, exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 79, based on education and experience.
Special Instructions to Applicants:
Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.
The review process for applications will be begin on October 14, 2022.
This position is physically located on the Anchorage campus. A limited hybrid remote work schedule may be considered after initial training and job proficiency is gained.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.
Applications Close: Open until filled
To apply, visit: https://careers.alaska.edu/en-us/job/521906/va-billing-specialist
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